Services

We perform all services including:
  • Minor and major services
  • Full diagnostics
  • Testing of the brakes for performance issues
  • Clutch and gearbox repair
  • Suspension testing
  • Sophisticated engine tests
  • Tyres and exhausts
  • Optical repairs (panel beating, spray painting and trimming) can be arranged by us should you require us to).

Your car should be service after 15000 kilometres. If you drive a Mercedes Benz, then you will undoubtedly know how important regular Mercedes service is to ensure your car performs at its best. Mercedes-Benz’s sophisticated electrical systems, unique programmable keys and customised settings are standard in newer models – however regular service is essential to ensure that electrical systems are working properly, otherwise faults can occur.
There are two levels of service plans for a new Mercedes – A-Service and B-Service.

Services

Services

What you will receive when you make use of Silver Star Auto?
  • As per manufacturer guideline, the service interval for a Mercedes-Benz is set at 15,000 km or once every year, depending on which comes first. Bringing your vehicle in will ensure that it runs smoothly.
  • Silver Star Auto performs full ‘A’ or ‘B’ service, in line with manufacturer guidelines. Only parts that are scheduled for replacement are changed, and written confirmation of the work done is provided to all our clients.
  • We have a range of options to fit your needs. You can leave your car with us, or wait in while we service your car, we will drive you to were you need to be should you be unable to wait for your vehicle.
  • After every service a detailed invoice is provided to our client, and out technician is available to answer any question our customers might have.
  • Silver Star Auto will perform a pre-service check to diagnose any problems you may have experienced in order for us to provide you with a quotation before any work gets carried out.
  • With every service, we have our technician test drive your vehicle to ensure your car is performing 100%
  • We informed each of our clients in detail about the service he/she receives.
  • Should we pick up that a component in your car will be packing up soon. We inform you in order for you to return your vehicle before anything major happens

A-Service Plan

A-Service is the first service your Mercedes will require, and is done at approximately 15,000 kilometres or a year. This plan is determined by the Flexible Service System, and after that it is determined for every 30,000 kilometres or two years.

A-Service checks are generally routine checks to ensure that your Mercedes engine and other service parts are all working smoothly.

A typical service will include the following:

  • Interior checks (function, warning lights, indicators, interior lights, windscreen, wipers, etc)
  • Wheels and brake checks (brake pads, tire condition, tire pressure)
  • Engine checks (oil and filter, fluid levels for brakes, coolant, battery and windscreen, battery condition, bonnet catch)
  • Boot (spare tire check, battery condition)

B-Service Plan

B-Service plans are scheduled at approximately 30,000 kilometres or one year after the previous service. This plan is also determined by Flexible Service System, and after the first service is completed every 30,000 kilometres or every two years.

B-Service checks are more detailed than A-Service checks, often because the car has had a bit more wear and tear by the time it is due for its B-Service plan.

Typical checks during this Mercedes service could include any of the following:

  • Interior (warning and indicator lamps, illumination and interior lighting, windshield wiper, windshield washer system, headlamp cleaning system, combination or dust filter, parking brake function test)
  • Wheels and brakes (front and rear brake discs and pads, tire condition, tread and inflation)
  • Underside of vehicle (major components leakage, chafe marks, line routing, damaged components, front axle ball joints, mechanical steering and rubber boots)
  • Engine checks (leakage, fluid levels, engine oil and filter, cooling system, brake system, power steering, Active Body Control, battery, engine boot door checks, condition of poly V-belt)
  • Boot (battery condition, tire inflation pressure in spare tire)